By visiting this website, you unconditionally agree with our terms and conditions. We have the right to reassess or review these terms and conditions at any time at our sole discretion. Please take a few minutes to review these terms and conditions.
Ownership of Rights
All rights, including copyright, in this website are owned by or licensed to Home Artti Ltd. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Nook Limited. You may not modify, distribute or re-post anything on this website for any purpose.
Accuracy of Content
Nook Limited has made every attempt to ensure the accuracy and reliability of the information provided on this website. However, the information is provided "as is" without warranty of any kind. Nook Limited does not accept any responsibility or liability for the accuracy, content, completeness, legality, or reliability of the information contained on this website.
Damage to your Computer
Nook Limited makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won't cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. Nook Limited shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.
Prices are determined at the time of order and, prior to payment of the deposit, are subject to change without notice.
-Payments are to be made to the Company without any deduction or discount other than as stated in these Terms or in the relevant invoice or statement.
-A deposit of 50% of the invoice price must be paid when placing an custom made order.
-Where Goods are ordered with fabric selected by the Customer, the fabric must be paid for in full at the time the deposit is paid.
-The balance of the invoice price must be paid in full before delivery.
-Interest is payable on all overdue accounts calculated on a daily basis at the rate of 1.5% per month as from the date due for payment until payment is received by the Company.
-The Customer must, within 5 days of being notified of their availability, collect or accept delivery of the Goods and pay the balance of the invoice price.
-If the Customer fails to collect the Goods or accept delivery within 21 days of being notified of their availability, the Company may terminate this contract, keep the deposit and resell the Goods.
-The Company reserves the right to charge the Customer storage on goods not collected or delivered within 5 days of notification of their availability at the rate of HK$200.00 per week or part thereof.
-The Company reserves the right to deliver the Goods in whole or in instalments, as well as to deliver prior to the date for delivery and, in such event, the Customer must not refuse to take delivery of the Goods.
-Any failure on the part of the Company to deliver instalments within any specified time does not entitle the Customer to repudiate the contract with regard to the balance remaining undelivered.
-We strive to make sure that our furniture reaches its new home as soon as possible. but as there are many factors involved in the delivery process, any times quoted for delivery are genuine estimates only and are given in good faith, but are not guaranteed. because of this, please understand that we are unable to accept any liability if there is any delay in delivery.
Return of Goods
-All sold items are non-refundable.
-If for any reason you are not happy with your purchase(s), please notify us in writing within seven days of delivery for an exchange or credit note valid for one year. we will arrange collection and you will be charged for the costs and expenses of returning the piece(s), which must be paid prior to the collection.
-Naturally, we cannot accept returns of custom made, commissioned or bespoke pieces, damaged pieces, gift vouchers, art, unwrapped mattresses, bed linens, cushions or rugs. sale or discounted items, one off items and any items damaged after you have acknowledged receipt are also not eligible for exchange.
No order may be cancelled, modified or deferred without the prior written consent of the Company (which is at the Company's sole discretion). If such consent is given it is, at the Company's election, subject to the Company being reimbursed all losses, including loss of profits, and paid a cancellation fee (being not less than 20% of the invoice price of the Goods).
Legal and beneficial ownership of the Goods will not pass to the Customer until such time as the Goods have been paid in full in cash or cleared funds.
Risk and Insurance
-The Goods are entirely at the risk of the Customer from the moment of delivery to the Customer's point of delivery or on collection, even though title in the Goods has not passed to the Customer at that time.
-The Customer must, at its own expense, maintain the Goods and insure them for the benefit of the Company against theft, breakdown, fire, water and other risks as from the moment of delivery to the Customer and until title in the Goods has passed to the Customer.
All Goods supplied are covered by such warranties as are specified by the manufacturer and supplied subject to the product standards detailed by the manufacturer.
The Company will not be liable for any breach of contract due to any matter or thing beyond the Company's control (including but not limited to transport stoppages, transport breakdown, fire, flood, earthquake, acts of God, strikes, lock-outs, work stoppages, wars, riots or civil commotion, intervention or public authority, explosion or accident.